Leaders Must Lead!

There is no substitute for inspirational leadership, someone who:

  • Takes people where they otherwise would not go;
  • Employs the head, empowers the hand, engages the heart and enriches the spirit;
  • Builds a great team;
  • Creates tomorrow in the room today;
  • Is skilled in orchestrating "change".

To those core attributes add resilience, digital savvy, coaching mastery and all that is implied by the word 'focus'.

Here the waters are somewhat muddied by a past body of work defined as "change management". Its origins lie in a time before digitalisation, before ongoing disruption, before today's blazing speed of change and before the need to continuously reinvent possibility. Still an overriding theme in many organisations and, no doubt, invaluable in the past, it is a body of work that needs to be revisited.

Push technology aside today at your peril. That is not to suggest - as many appear to do - that digitalisation/technology/AI, etc., are, on their own, a source of lasting competitive advantage. Culture is a dynamic system and technology an integral part of that system. Culture is the stage - technology one of the lead players. And sitting in the audience? The ever-vigilant customer.

The resilient nature of culture is that it is essentially a series of deeply enshrined habits. And changing a habit doesn't happen overnight. Culture will thus, especially in the short term, always have primacy. For that reason, launching new technology into a culture that doesn't fully support it is a pretty good way to destroy value. For example, although AI has the potential to move the business to a whole new level, implementation is lagging expectations.

In introducing breakthrough technology, organisations need to similarly start with a rich and compelling 'why'. For an intervention that will, literally and irrevocably, change their lives - higher productivity, faster response times and/or a greater understanding of who buys the company's product and/or service are, on their own, a tough sell to the typical employee. Motivation without meaning is change without commitment.

And what does a great 'why' sound like? A group of young executives in a bionics company were asked why they do what they do. They answered, "To make the wheelchair redundant". Where do I sign up?

None of this takes anything away from the value of a holistic template (model) - one that captures how all of the various elements of change come together. Indeed, the further you venture into the upper levels of management, the greater the degree to which learning how to learn comes to the fore. Provide that map but recognise that leaders must lead. Acknowledge that leaders, real leaders, do lead!

Insights from "Leadership: Moving Beyond The Crisis".

Leadership: Moving Beyond The Crisis

"Leadership: Moving Beyond The Crisis" is a complementary book series, specifically aimed at enhancing how leaders respond to times of crisis.

The books cover concepts such as how to come out of this crisis stronger, culture, leadership agility and learning, what makes great teams. Also included are essential skills to enable us to start having conversations about moving forward while taking appropriate actions.

Read on for more information about the book series:

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Coming Down the Mountain

Part One, Coming Down the Mountain, looks at how to come out of this crisis stronger:

  • The Three Stages of Crisis
  • Letting Go of Our Past
  • Following a Script From a Different Century
  • The New Normal
  • Coming Down the Mountain
  • Why Culture Matters
  • Next Steps
  • Appendix one: 3 X 3: Crisis, Culture and Change
  • Mindset Assessment: Will You come Out of This Crisis Stronger?

The Culture Conversation

Recognising, as we move forward, how important organisation culture is, Part Two outlines the Culture Conversation:

  • The Culture Carriers
  • Look, Listen, Learn
  • The Building Blocks
  • Culture Is A System
  • Is the Organisation Managing Its Culture?
  • What Makes the Business Special?
  • One Culture or Many?
  • Measurement
  • Strategy Versus Culture
  • A Team of Teams
  • Without Leadership You Ain't Got Much
  • The Orxestra Change Model
  • Culture Assessment

Leadership, Learning and Agility: The Way Of The Dolphin

Part Three explores the need for leadership agility and what that implies: Leadership Agility and Learning - The Way of the Dolphin:

  • Agility is a Way to Think
  • Bass and the Shark
  • Agility and Speed of Learning
  • The Way of the Dolphin
  • Conclusion
  • Assessment: How Good a Coach Are You?

Great Organisations Are Built Around Great Teams

Drawing on the reality that tomorrow's organisation will be a team of teams, Part Four examines what it means to be an outstanding team - Great Organisations Are Built Around Great Teams:

  • Who We Were is Who We Are
  • It's All About Culture
  • Organisational Lessons from Nature
  • The Organisation of Tomorrow
  • Building a Great Team
  • Team Assessment

When the Trees Get Bigger and the Forest Gets Deeper - It's Time To Sharpen Your Saw

Part Five moves beyond leadership as a philosophy and drills down into essential skills - When the Trees Get Bigger and the Forest Gets Deeper, It's Time to Sharpen Your Saw:

  • Are You The Leader They Need?
  • Assessing Your Organisation's Leadership Balance
  • If Ever There Was a Time to Listen - It’s Now
  • The Listening Tree
  • To Lead Is To Care
  • 50 Ways To Say You Care - In a Covid World
  • If You Are Not Living Your Own Story, You Are Living Someone Else's
  • Resilience Assessment

Download your complementary copy of "Leadership: Moving Beyond The Crisis" from TRANSEARCH Downloads.

Tomorrow's Leaders Must Be Resilient

Tomorrow will be different. If it can be digitalised it will be digitalised. No matter what "protectionist" politicians may preach, globalisation isn't going to slow down any time soon. Tomorrow's competition will emanate from a city you have never heard of or business sector you rarely think of. And where organisational capability is widely held, "speed" becomes the basis of competitive advantage. Be bold or become irrelevant. Be tough-minded or tackle a new line of work. Be fast or be last.

In a steady state world, "bouncing back" is an apt way to describe resilience. Unfortunately, we don't live in a steady, consistent, unchanging world. Today's environment is marked by disorder, uncertainty and, where technology is involved, a pattern of change where each step is greater than the step that went before. What was frustrating is about to become even more so.

In any conversation around change, language isn't important … it's everything. With the scope and nature of change likely to become even more turbulent, resilience seen as a way to reinforce/retain the status quo isn't very helpful. Indeed, it's misleading. A more relevant approach presents resilience as adapting to the new state, reflecting on the experience and developing new ways to behave. It's a dynamic rather than a static process. It's about leading and learning … not absorbing and then acting as before.

Resilience means not only weathering the storm … but being strengthened by it. In assuming that resilience defines an individual's personal resources - as is invariably the case - we miss an important piece of the puzzle. Context matters and the right network, a support system and being around positive people make a difference. Tomorrow's successful leaders will surround themselves with people who are resilient.

Accepting the plasticity of the brain, we can learn to become more resilient. There is a link, for example, between resilience and the research on positive psychology. Conversely, for leaders who are overly anxious, risk-averse, trapped by yesterday's success, have difficulty facing adversity or are simply overwhelmed by life, resilience is spelt "resistance."

And the difference that makes a difference: Surround yourself with resilient people, provide an opportunity to assess personal resilience, make resilience a central plank in ongoing coaching and help high performers connect with and shape their own story. There is nothing more tragic than those not living their own story … because they are living someone else's.

Insights from "Tomorrow's Leadership Will Be Different".

Five Principles For Successfully Navigating Through A Crisis
forbes.com
Posted

"Beyond digital transformation, my hope is that business leaders will continue to understand the importance of advance planning, leading with humility and perspective, supporting their employees through obstacles, fostering two-way communication, and ultimately empowering their teams to strive towards a common purpose or goal."

Read "Five Principles For Successfully Navigating Through A Crisis" leadership insights