Trust is an incredibly valuable business currency for today's global leaders. Frances X. Frei and Anne Morriss explain in detail the core drivers of trust, strategies you can deploy to overcome your own trust wobbles, and approaches for rebuilding trust when needed.
A crisis demands, more than ever, that to be a successful leader is to:
- Employ the head - Essential short-term actions must not take away from the compelling need to formulate the data/information and strategic insight demanded to put the business back on course as quickly as possible.
- Empower the hand - To fully acknowledge the scope and impact of the crisis, craft a caring and meaningful response, act decisively, recognise the organisation's role as part of a wider community… and do so at lightning speed.
- Engage the heart - Investments in teams and cross-organisation collaboration pays off. People, regardless of level, unite behind a common purpose. The support for working remotely builds on and further develops knowing that you are part of something special. No one gets left behind.
- Enrich the spirit - Put empathy front and centre of everything the organisation does and communicates. People need to be able to see the first glimmering light of an early dawn.
Insights from "Are You The LEADER They NEED?" (PDF) by John O. Burdett, Leadership advisor to TRANSEARCH International.
Nathan Furr shares three habits that can help you develop your own "uncertainty capability".
There are times in our executive careers when reputations are shaped and legacies forged in the hearts and minds of those we work with. The hard truth is that the most trying of times tests the leadership mettle of individual executives like no other.
Here are seven elements for business leaders to consider as they plan ahead.
"The guiding principles and the four workforce management imperatives outlined in this document are a preliminary response to the unfolding crisis. They are intended to serve as a tool for Chief Human Resources Officers (CHROs) and other business leaders."
We are in uncharted waters. How leaders conduct themselves today, will add to or detract from their personal reputation well into the future. In times like these - especially in times like these - leaders must lead!
A crisis demands, now more than ever, that a successful leader employs the head, empowers the hand, engages the heart and enriches the spirit. Are you the LEADER they need?
INSEAD research finds leaders who ask questions become more credible in their roles and build better relationships with their team. Some interesting points raised on the relationship between the context of asking questions and competence penalties attached.
As an employer, how can you help your people cope in the current climate? Here are three tips to start you off.