4 Things An Employee Needs From Their Immediate Team Leader

A consistent and compelling performance ethos, day-to-day focus, an engaged workforce, and a sense of belonging all draw heavily on four leadership domains.

Where are we heading? How will the business environment evolve? Where and how is technology going to change the business? What will tomorrow look, sound and feel like? What is our unique point of differentiation? Who is tomorrow's customer?

The head.

A cadence, a rhythm, a regular and continuing pattern of behaviour where the agreed outcomes and feedback regarding those outcomes are always in sharp focus.

It's about an organisation that, by way of design, is agile enough to support tomorrow's needed speed of delivery. In performance terms, it's the need for everyone on the team to know where they stand.

The hand.

Mentoring, coaching, stretch, building the team, a focus on learning how to learn. Currency in the job market.

The heart.

Consistent, authentic, affirming, displays humility, keeps people informed, is tough-minded when they need to be and, regardless of the circumstances, they listen … really listen.

The spirit.


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